TruPurpose Job Shop Limited is a management consultancy firm in Ibadan. Presently, we provide recruitment services in South-West Nigeria. Our services include recruitment, background check, staff outsourcing, overseas university placement, etc.
- Communicating with customers across various channels.
- Acknowledging & resolving customer complaints.
- Performing marketing activities from the office.
Cross-selling & up-selling products & services.
Ensuring customer satisfaction & ensuring professional customer support.
- HND / Bachelor’s Degree qualification in Marketing or it’s equivalent, Public Administration, Mass Communication or Business Administration.
- Must have 4 – 5 years relevant experience as a Customer Service Officer or a related role.
- 28 – 40 years old.
- Must reside at/around Moniya or Ojoo.
- Excellent communication skills.
- Fluent in Igbo (Hausa is an added advantage).
- Customer service-oriented.
- Proficiency with Microsoft Word, Microsoft Excel, & Microsoft PowerPoint.
- Possessing sales skills (cross-selling & up-selling) is an advantage.