Customer Service Officer at TruPurpose Job Shop Limited

Customer Service
Oyo State
May 31, 2023
₦50,000 - ₦60,000 / month
Full Time
Application deadline closed.

Job Description

TruPurpose Job Shop Limited is a management consultancy firm in Ibadan. Presently, we provide recruitment services in South-West Nigeria. Our services include recruitment, background check, staff outsourcing, overseas university placement, etc.

Responsibilities

  •  Communicating with customers across various channels.
  •  Acknowledging & resolving customer complaints.
  •  Performing marketing activities from the office.

Cross-selling & up-selling products & services.

Ensuring customer satisfaction & ensuring professional customer support.

Requirements

  • HND / Bachelor’s Degree qualification in Marketing or it’s equivalent, Public Administration, Mass Communication or Business Administration.
  • Must have 4 – 5 years relevant experience as a Customer Service Officer or a related role.
    Female/Male.
  • 28 – 40 years old.
  • Married.
  • Must reside at/around Moniya or Ojoo.
  • Excellent communication skills.
  • Fluent in Igbo (Hausa is an added advantage).
  • Customer service-oriented.
  • Proficiency with Microsoft Word, Microsoft Excel, & Microsoft PowerPoint.
  • Possessing sales skills (cross-selling & up-selling) is an advantage.

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