Customer Service Representative

April 19, 2024
Apply Now

Job Description

Hiring a Customer Service Representative
📍Ikeja, Lagos
🎯Industry: Real Estate
💰80k Monthly

Job Description
-Respond to inbound inquiries and leads generated through various channels, including phone calls, emails, and website inquiries.
-Build rapport with potential clients, understand their real estate needs and goals, and guide them through the initial stages of the buying or selling process.
-Schedule appointments and inspection of sites for clients with our agents and surveyor.
-Follow up with leads and inquiries to nurture relationships and convert potential clients into active clients.
-Maintain accurate and up-to-date records of client interactions.
-Collaborate with real estate agents and other team members to ensure a seamless and efficient experience for clients.
-Assist with administrative tasks, such as document management, data entry, and general office support.

Qualifications
-HND, B.Sc in any related discipline
-Proven experience in customer service or sales, preferably in the real estate industry.
-Ability to work independently and as part of a team in a fast-paced environment.
-Excellent oral and written communication skills, with a professional and friendly demeanor.
-Strong organizational skills and attention to detail.
-Proficiency in using office productivity tools (e.g., Microsoft Office Suite).
-Knowledge of local real estate market trends and regulations is a plus.

To Apply⬇️
Interested and qualified candidates should send their Resume to: hr@eandg.com.ng and copy: calvin.bm@eandg.com.ng using the Job Position and location as the subject of the mail.